Carla J. Alicea https://gracehill.com/author/carla-j-alicea/ Property Management Training Solutions & Online Courses Tue, 02 Dec 2025 19:05:46 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://gracehill.com/wp-content/uploads/2020/06/cropped-GH-Logo-RGB-Horizontal-150x150.png Carla J. Alicea https://gracehill.com/author/carla-j-alicea/ 32 32 Gain a Competitive Edge With Text/SMS Survey Delivery https://gracehill.com/blog/text-sms-resident-satisfaction-surveys/ Tue, 02 Dec 2025 13:00:38 +0000 https://gracehill.com/?p=19642 Making smart business decisions starts with reliable data. In multifamily, your competitive edge often comes down to how well you listen and respond to residents and prospects. Text/SMS survey delivery — the process of sending resident satisfaction and prospect feedback surveys through text message — helps multifamily property managers increase response rates, gather more accurate… Read More »

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